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  1. 1,621 votes
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      completed  ·  40 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • To stop cheating...

      To stop cheating, clear games which have been left for over, say, two days and hand a win to the player who last played. This way, time spent on games is not wasted when opponents stop playing because they're losing.

      1,028 votes
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        64 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 423 votes
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          44 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thanks as always for feedback! We like to make sure everyone on this thread knows that Chumbots do not use tickets in the paid version. Most of the support questions we get on this do not realize the Chumbot play is unlimited in the Paid version. An update coming out shortly will make this more clear. Of course you can use earned, offers, or purchased coins as well. We think the free version gives a great feel for the app and lets you play multiplayer as long as you like. As the app grows we hope enough people think the entertainment is worth a few dollars to support the costs of making and operating the game. Thanks for your support!

        • We should be able to end inactive games sooner!

          Many people do not return to finish the game. Inactive games used to be removed after 7 days, but now they are not! I have games just sitting there, two of them are 14 days now. Come on, that is not fair! And it prevents you from starting new games if you are at your limit. PLEASE remove inactive games in a shorter more reasonable time. Please. It is So frustrating. Three days would be good, or even 5, but 14 days so far. Come on!

          374 votes
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            29 comments  ·  Flag idea as inappropriate…  ·  Admin →

            We are closing this topic because it seems to be getting unrelated comments. We think the autoresign and other processes to remove games are all working correctly now.

            There are some other good suggestions on this thread that are unrelated to inactive games. For example..more accessories for women. If you had a suggestion unrelated to inactive games please set up a new feedback item (or see if its already out there). That way we can look at the votes related to certain ideas. Thanks for playing and spreading the word!

          • Match random opponents by skill level

            There must be a way to match random opponents by skill level or XP points.
            As an experienced player, it is so disappointing to get matched with an eight-year-old or with a brand new player, which happens often.. I feel obligated to finish out the game, but it is not much fun.

            302 votes
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              51 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Done! Random players are now matched on average word score, speed of play, and experience. Note matching is done with players currently looking for a game.

            • 236 votes
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                15 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 236 votes
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                  8 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  The latest update is now available in the App Store.
                  You can now go into finished games and remove those before they roll off on their own. Of course you can also still remove inactive games.

                  Update also includes:
                  Single player and ways to earn coins for free

                • PC version

                  II wish there was a Word Chums I could play on my desktop of my laptop.

                  188 votes
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                    35 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • please make word chums available for android asap! any news on a release date yet?

                    please make word chums available for android asap! any news on a release date yet?

                    169 votes
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                      14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 159 votes
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                        25 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        If a person has allowed us notifications…the system sends them a reminder notification when a game is 4 days old and on the day before it is auto-reigned. If they have not given notifications permission then unfortunately nothing can be done to prompt them.

                        I put a couple of links with info on this below:

                        https://wordchums.uservoice.com/knowledgebase/articles/111162-can-i-remove-inactive-games-delete-games-block-u

                        http://wordchums.uservoice.com/knowledgebase/articles/118623-word-chums-player-etiquette-and-speed-of-play

                      • 158 votes
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                          38 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Time players out.

                          I have several games from 5 + days ago when the players stopped playing didn't resign just stopped playing. its highly annoying. if I were to resign those games I would lose my points. makes me want to delete the game. every game like this times people out you guys should do the same

                          136 votes
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                            45 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            *We do clean out old games after an extended period of time — 7 or 11 days depending on if it is a random game.  Games will be auto resigned by the system and whoevers turn it was receives a loss.

                          • 136 votes
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                              18 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              The coins are currently just tied to playing and some achievements. We found that having coin bonuses tied to winning and best words seemed to increase the motivation for people to find ways to cheat and dropped the level of overall level of fun play.

                            • 133 votes
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                                10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 129 votes
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                                  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 126 votes
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                                    16 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Most of the core features of the game are free to play. It allows free multiplayer games and you earn coins while playing or can do some of the free coins options such as Tapjoy. The paid version also removes ads, provides bonus coins and does not require tickets for Chumbot games. For people who want to utilize all of the features and customizations in can take extra coins. Creating and running quality games such as Word Chums takes many hundreds of thousands of dollars so at some point we hope it is interesting enough for people to spend money on or do offers.

                                    If you would like to upgrade to the paid version you can tap settings (top right on main word chums page) and select upgrade.

                                    Thanks for playing!

                                  • 109 votes
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                                      12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 109 votes
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                                        41 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        We do add words to the list over time so keep suggestions coming. A couple of notes though: Words that are only used as proper nouns are not valid. June is an example. So names of places, people, days of week or month, etc. Some proper nouns have a non-proper usage such as joe. “He’s and ordinary joe”.

                                        Also its often the placement of the letters forming other words. Ugly is certainly a valid word but there was likely another word being formed at same time by adjacent tiles. You can tap the play button (even though it looks inactive) at any time and it will tell you what word is not valid.

                                        Thanks for playing!

                                      • 108 votes
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                                          27 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • People not playing their turns

                                          There should be a time limit on people to play their turn. I've got people that I'm winning against not play their last few turns so they don't lose and it's been over 5 days. Makes my win percentage worse.

                                          103 votes
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                                            29 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            The system will delete random games after 7 days and other games after 11.

                                            When it’s not your turn and you would like to remove a game from your game list you can select “Remove Game” from the game menu. When your are viewing a game board the game menu is in the top right corner. You will no longer see the removed game on your list after selecting remove game. However if the player does make a turn before the auto resign time period is reached it will come back on your list.

                                            You may also Block a player from starting future games with you or chatting to you. Tap their chum in the game screen and swipe up on the Stats screen to see the “Block” button. You can also block them by tapping their name in your leader board on the main screen. Swipe up on the…

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