Word Chums

  1. Reporting a player who is strange

    I had some odd person chat with me telling me he was a “diamonds mining engineer” who when to Ukraine and ‘mined diamonds’, then brought them back to “New Jersey USA” to sell them. He kept calling me “dear”. That, a very poor game, and other odd grammar led me to think s/he was not the American s/he insisted he was. Started telling me what sounded like more flat out lies. I ended up blocking him/her but would like a way to report weirdos. They gave me the creeps.

    17 votes
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    31 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry that you are having an issue with a user. Players are encouraged to use the support option in the settings to send a username and report the user. We will take action in identifying and blocking them.

    Also, players can block the user immediately by touching their chum and then using the block button.

    Thanks for your help and reporting the person. We appreciate it.

  2. Why do expert chumbots get all the good letters?

    I am really fed up with being given endless vowels when playing against, in particular, Martin. I have just played a game where Martin was still making five letter words and scoring 54 at the very end whereas I had uuaiokv. It happens regularly and I see I am not the only person to have picked up on it. They met be randomly distributed but it is odd that they are so randomly distributed in the computer's favour!

    13 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

    All letter draw for Chumbots and all players are 100% random with exception of one case. If a player does a bomb and receives all consonants or all vowels the system will throw those back and redraw again in hopes of a better mix. One of the biggest difference in Chumbot levels is the tougher chumbots can used a much higher % of the word list. So the top chumbots may be evaluating as many as 180,000 words. Some also may play more defensively or not play defensively at all. Martin in particular is unique because he will try to pick weird and uncommon words over common words when he has options.

  3. disabling chat

    I am sick of young KIDS with dirty minds on here...there NEEDS to be option to disable chat!!!!

    22 votes
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    completed  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 4 votes
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sound

    I hate that I can't turn sound off

    9 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    25 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We are aware that some players are experiencing problems. We made some adjustments and you should be able to fix it now. Now that it has been addressed, you should try completely deleting the game and reinstalling. See if that helps. Just make sure that you sign back in with your original email address to restore all of the games.

    As long as you are on the same device, you can easily log in to your old account with all of your games and coins. After starting WC, tap LOG IN, then USERNAME, then enter your existing user name.
    If, on the other hand, you are on a different device (or reset that device), you’ll need to log in using FACEBOOK or EMAIL.
    Again, sorry for the trouble.

  7. Friends?

    Adding random players you've been playing to your friends list?? Would be nice since this is one of the only versions of "social media" I go on.

    6 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 9 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Avatar

    Be able to change avatar

    4 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    We try to match the Webster’s and Collin’s Scrabble dictionaries.  We started with an international standard word list used by many word games. People
    and Chumbots use the exact same list..except some of the easier
    Chumbots can’t use parts of the list. It’s used by quite a few
    games and you can search on it if interested. However the list only has
    words and not definitions. We look definitions up via a service
    called Wordnik.com which does not have nearly as many definitions.
    In an upcoming update we are going to research many of the most
    unusual words and create a list of their definitions we can use in
    game.  Scrabble’s list is copyrighted so we cannot copy it.
    The link for their list is below in case you are curious.
    If you would like to suggest words to add or delete just send us
    a support request.
    Thanks for…

  11. 1 vote
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. 18 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Resignation - 7 days

    One of my games that I was winning by a large margin and having a long think over, put me as resigned. Can you flash up a warning to remind folk that this will happen within the next 24 hours if not played?

    9 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. A birthday chum outfit

    A birthday outfit of a birthday cake hat with candles, and a happy birthday card to hold. Also to gift to friends on their birthday.

    11 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. I'm frozen I can't get back in...

    I'm frozen...please help!!

    4 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We are aware that some players are experiencing problems. We made some adjustments and you should be able to fix it now. Now that it has been addressed, you should try completely deleting the game and reinstalling. See if that helps. Just make sure that you sign back in with your original email address to restore all of the games.

    As long as you are on the same device, you can easily log in to your old account with all of your games and coins. After starting WC, tap LOG IN, then USERNAME, then enter your existing user name.
    If, on the other hand, you are on a different device (or reset that device), you’ll need to log in using FACEBOOK or EMAIL.
    Again, sorry for the trouble.

  17. 1 vote
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Time limit for a responsive turn

    There should be an agreed upon time limit for a responsive turn, and if exceeded,the offending player loses a turn. I've been waiting for over a day.

    2 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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