Offers in our games are provided by Tapjoy. Most offers credit shortly after offer completion, but it can take several hours for some offers to be credited.
If you do not receive credit after 24 hours, and you have completed all offer requirements, then contact Tapjoy through the support links which they provide in each of their platforms.
If you are using the Tapjoy offerwall that appears under Offers, you can reach them through the “Missing Points?” link at the bottom of their list of offers. (you may have to scroll and update several times to get to bottom)
If you are going through Tapjoy.com, please log in to your account; there will be a "Help" link at the bottom of any page after you log in. The "Contact Support" button in this section of their site will allow you to submit your issue.
No matter the route, your issue will get to the Tapjoy Support team who will respond to you as quickly as they are able.
Thank you very much for understanding.