Videos for coins

Many players requested that we increase the number of videos available for rewards.   Our old provider had a max per day of 20 or less.  To provide this we now have a rotation of 4 possible video providers.  You can try a force close when you run in to the videos that don't work.  The services are each formatted a little differently.  When you reopen the app it may choose a new provider.  if it keeps opening and showing the same provider/type of video it is likely that you have exhausted the inventory of the other providers.  

The new services award the coins at different times so we are going to have to find a better notification system.  Some of the long videos actually award you the coins at some point in the middle of the video..so you will not see them change.   There is actually a subtle coin jingle sound when awarded but I find it hard to hear.  If you take careful note of your balance before the video you should see the balance difference.  The shorter app videos from Tapjoy and Adcolony take longer to update.  We've seen those take 10-15 seconds after video completion.

We have seen that a lot of people that like the videos also often like the Tapjoy.com offer. It just takes an email to signup with tapjoy.com and you can earn hundreds of coins for just downloading free apps from the app store and opening them at least once. If you delete them after that its fine. It takes a little more setup because Apple does not allow this from within an app. However...once you have tapjoy.com setup you can go there any time and download apps for coins (as long as they have inventory). 


Force close info:
If the game seems to be stuck on a screen whenever you open it then try a force close.

You can do a force-close by: 
On iOS 5 and 6

1. Press your phone's round Home button to exit to your phone's home screen;
2. Then Double-tap the Home button to reveal the recently running apps across the BOTTOM of the screen, Word Chums should be the first app listed. 
3. Then do a Long tap on the Word Chums icon (make sure it's the one listed across the VERY bottom row on the screen) until you see the red minus appear and the icons will start wiggling;
4. Tap the red minus to force-close Word Chums   (It should NOT ask you if you want to delete the app)
5. Then press the Home button again to exit that mode;
6. Then restart Word Chums, and you should be at the same spot in the game, and can give it another try.  


On iOS 7.0:

1. Press your phone's round Home button to exit to your phone's home screen; 
2. Then Double-tap the Home button to reveal the recently running apps across the BOTTOM of the screen.
3.  Scroll left or right to Word Chums
4.  Swipe up on the Word Chums "card".
5.  Press home button and tap Word Chums

On Android or Kindle:
Just press your device back button to exit the app and restart



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